Loan Solutions Specialist: Fast, Friendly Financing

Jobtome; Coram (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to assist customers with financing needs. This on-site role focuses on listening to customer requirements, delivering tailored loan solutions, and guiding clients through the loan lifecycle with empathy and reliability.

The position emphasizes teamwork, adherence to laws, and developing professional growth within a dynamic, customer-focused environment. Training and advancement opportunities are provided.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments through multiple channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring understanding of loans, terms and options.

Skills

Customer service

Sales

Communication

Empathy

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to assist customers with financing needs. This on-site role focuses on listening to customer requirements, delivering tailored loan solutions, and guiding clients through the loan lifecycle with empathy and reliability.

The position emphasizes teamwork, adherence to laws, and developing professional growth within a dynamic, customer-focused environment. Training and advancement opportunities are provided.