Loan Solutions Specialist – Fast, Friendly Financing

OneMain Financial Group; New Cumberland (Cumberland County); Presencial; USD 42.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and dental insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Descripción de la vacante

OneMain Financial Group is hiring a Loan Sales Specialist to help customers access affordable financing and to drive branch and company goals. You will support customers from initial inquiry through loan closure, leveraging internal tools and cross-functional teams.

The role emphasizes empathy, results, and ongoing professional development within a dynamic, on-site environment. Strong communication and customer service skills are essential.

Formación

• High School Diploma or GED required.
• Preferred: experience in Sales, Collections or Customer Service.
• Bilingual Spanish is a plus.

Responsabilidades

• Multitask to deliver timely, efficient service.
• Exceed customer expectations with empathy and encouragement to meet goals.
• Develop connections and nurture customers through the loan process.
• Manage loan life cycle, including collections, while complying with laws.
• Engage with customers via phone, email, chat, and internal systems.
• Show drive and goal orientation to achieve results.
• Educate customers on optional insurance products and loan terms.

Conocimientos

Sales experience

Customer service

Multitasking

Empathy

Communication

Educación

High School Diploma or GED

Herramientas

In-house systems

Descripción del empleo

OneMain Financial Group is hiring a Loan Sales Specialist to help customers access affordable financing and to drive branch and company goals. You will support customers from initial inquiry through loan closure, leveraging internal tools and cross-functional teams.

The role emphasizes empathy, results, and ongoing professional development within a dynamic, on-site environment. Strong communication and customer service skills are essential.