Loan Solutions Advisor — Fast Financing & Growth

OneMain Financial Group; Memphis (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group in Memphis is seeking a Loan Sales Specialist to listen to customers' needs and present tailored financing options, guiding them through the application and funding process with friendly, fast, and affordable service. This on-site role offers competitive compensation with incentives and opportunities for advancement within a dynamic, supportive environment.

A robust benefits package includes 401(k) matching, tuition reimbursement, PTO, and health coverage.

Qualifications

• Experience in sales, collections or customer service preferred.
• Bilingual Spanish is preferred to support a diverse customer base.
• On-site role located in Memphis, Tennessee.

Responsibilities

• Multitask and adapt to dynamic demands while delivering timely service.
• Exceed customer expectations with empathy and encouragement to meet branch goals.
• Develop and maintain customer relationships throughout the loan process.
• Manage loan lifecycle including collections with compliance to laws and regulations.
• Engage customers via phone, email, chat and in-house systems; educate on loan options and optional insurance products.

Skills

Sales

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Memphis is seeking a Loan Sales Specialist to listen to customers' needs and present tailored financing options, guiding them through the application and funding process with friendly, fast, and affordable service. This on-site role offers competitive compensation with incentives and opportunities for advancement within a dynamic, supportive environment.

A robust benefits package includes 401(k) matching, tuition reimbursement, PTO, and health coverage.