Loan Solutions Specialist: Fast Financing & Customer Impact

OneMain Financial; Davenport (IA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering access to affordable financing. The role supports a competitive, achievement-driven environment with opportunities for professional development and advancement within a national network of branches.

You will manage the loan process from inception to lifecycle, engaging customers across multiple channels, while upholding compliance and delivering tailored solutions.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish language skills preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Communication

Empathy

Multitasking

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering access to affordable financing. The role supports a competitive, achievement-driven environment with opportunities for professional development and advancement within a national network of branches.

You will manage the loan process from inception to lifecycle, engaging customers across multiple channels, while upholding compliance and delivering tailored solutions.