Loan Solutions Specialist — Fast, Customer-Driven Financing

OneMain Financial Group; Taylor (MI); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health & wellbeing options (medical, d

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off (15 days/year)

Paid sick leave (state/local)

11 Paid holidays

Volunteer time (3 days/year)

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in Michigan (Taylor area) to help customers access financing for life’s expenses. The role emphasizes attentive listening, empathetic service, and driving branch goals through personalized loan solutions.

The position is on-site with standard weekday hours and some extended hours as needed. High School Diploma or GED is required; bilingual Spanish is a plus, with opportunities for professional growth and advancement within a supportive

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in Michigan (Taylor area) to help customers access financing for life’s expenses. The role emphasizes attentive listening, empathetic service, and driving branch goals through personalized loan solutions.

The position is on-site with standard weekday hours and some extended hours as needed. High School Diploma or GED is required; bilingual Spanish is a plus, with opportunities for professional growth and advancement within a supportive