Bilingual Loan Solutions Specialist

OneMain Financial Group; Taylor (MI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off

Paid sick leave as determined by state

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing for life’s expenses, delivering friendly, fast and affordable options on site in Michigan. The role emphasizes listening to needs, enabling access to credit and advancing through a supportive environment.

The schedule is Monday–Friday with occasional longer hours, including Saturdays. Team members participate in a competitive, rewarding atmosphere with opportunities for professional development and

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Customer service

Sales

Communication

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing for life’s expenses, delivering friendly, fast and affordable options on site in Michigan. The role emphasizes listening to needs, enabling access to credit and advancing through a supportive environment.

The schedule is Monday–Friday with occasional longer hours, including Saturdays. Team members participate in a competitive, rewarding atmosphere with opportunities for professional development and