Loan Sales & Solutions Specialist

OneMain Financial Group; Saginaw (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group in Michigan is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing options for life’s expenses. You will thrive in a competitive environment where hard work leads to success, with professional development and advancement opportunities within a supportive team.

The role emphasizes multitasking, empathy, and achieving branch goals, with responsibilities spanning customer engagement, loan lifecycle management,

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations with empathy and encouragement to meet branch goals.
• Develop new connections and guide customers through the loan process with tailored solutions.
• Manage loan life cycle, including collections, while complying with laws and regulations.
• Engage with customers via phone, email, chat, and in-house systems.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Michigan is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing options for life’s expenses. You will thrive in a competitive environment where hard work leads to success, with professional development and advancement opportunities within a supportive team.

The role emphasizes multitasking, empathy, and achieving branch goals, with responsibilities spanning customer engagement, loan lifecycle management,