Loan Solutions Specialist — Drive Customer Financing

Jobtome; Prescott Valley (AZ); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers with access to financing for various life needs. This on-site role emphasizes listening to customers, delivering friendly, fast, and affordable loan solutions, and contributing to branch goals.

Responsibilities include multitasking across channels, educating customers on loan options and insurance products, and guiding the loan life cycle from application to completion.

Qualifications

• Requires High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual - Spanish.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Customer service orientation

Sales experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to empower customers with access to financing for various life needs. This on-site role emphasizes listening to customers, delivering friendly, fast, and affordable loan solutions, and contributing to branch goals.

Responsibilities include multitasking across channels, educating customers on loan options and insurance products, and guiding the loan life cycle from application to completion.