Loan Solutions Advisor — Drive Impact & Growth

Jobtome; Castle Rock (SD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) match

Stock Purchase Plan

Tuition reimbursement

Paid time off

11 paid holidays

Volunteer time

Job summary

OneMain Financial is hiring a Loan Sales Specialist to help customers obtain financing through attentive service and tailored loan options. You will engage customers across channels and guide them through the loan process from application to payoff, while achieving branch goals.

The role emphasizes multitasking, empathy, and clear communication about loan terms and optional insurance products. On‑site, with opportunities for development.

Qualifications

• High School Diploma or GED required.
• Preferred: sales, collections or customer service experience.
• Bilingual in Spanish is a plus.

Responsibilities

• Multitask effectively to handle dynamic needs and deliver timely service.
• Surpass customer expectations with empathy and goal‑oriented results.
• Develop and maintain connections with customers throughout the loan lifecycle and offer tailored solutions.
• Manage loan lifecycle including collections while complying with laws and regulations.
• Engage customers via phone, email, chat, and our in‑house systems.
• Demonstrate drive to achieve and meet branch goals.
• Educate customers on loan terms and optional insurance options.

Skills

Sales experience

Customer service experience

Collections experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist to help customers obtain financing through attentive service and tailored loan options. You will engage customers across channels and guide them through the loan process from application to payoff, while achieving branch goals.

The role emphasizes multitasking, empathy, and clear communication about loan terms and optional insurance products. On‑site, with opportunities for development.