Loan Solutions Specialist — Customer-Focused Financing

OneMain Financial Group; Stanfield (OR); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Descripción de la vacante

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing options and guide them through the loan lifecycle. The role emphasizes customer service, empathy, and building relationships across channels while achieving branch targets.

The position offers the chance to advance into leadership roles through robust training and development programs, with incentive-based compensation alongside base pay.

Formación

• Sales, collections or customer service experience required or preferred.
• Bilingual ability in Spanish is preferred.

Responsabilidades

• Multitask and adapt to dynamic role demands while providing timely service.
• Exceed customer expectations with empathy and encouragement to hit branch goals.
• Develop connections and engage customers throughout the loan process with tailored solutions.
• Manage loan life cycle and conduct collections while maintaining regulatory compliance.
• Engage customers and other departments via phone, email, chat and in-house systems.
• Demonstrate achievement orientation and a proactive approach to goals.
• Educate customers on optional insurance products and loan terms.

Conocimientos

Sales experience

Collections experience

Customer service experience

Bilingual - Spanish

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing options and guide them through the loan lifecycle. The role emphasizes customer service, empathy, and building relationships across channels while achieving branch targets.

The position offers the chance to advance into leadership roles through robust training and development programs, with incentive-based compensation alongside base pay.