Loan Solutions Specialist - Drive Accessible Financing

OneMain Financial Group; Elmo (MT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking Loan Sales Specialists to empower customers with access to financing for life’s expenses. The role rewards hard work, offers professional development, and opportunities to advance within a supportive environment.

You will interact with customers across multiple channels, guide them through the loan process, and promote optional insurance products. A high school diploma or GED is required, with sales or service experience preferred.

Qualifications

• Experience in sales, collections or customer service preferred.
• Bilingual Spanish skills are a plus for interacting with diverse customers.

Responsibilities

• Multitask and adapt to dynamic service demands to provide timely assistance.
• Exceed customer expectations with empathy and encouragement to meet branch goals.
• Build and maintain relationships with customers, guiding them through the loan process.
• Manage loan life cycle, including collections activities, while complying with laws.
• Engage customers via phone, email, chat, and internal systems to resolve needs.
• Demonstrate drive and goal-oriented focus to achieve success.
• Educate customers on insurance options and loan terms.

Skills

Sales

Collections

Customer Service

Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking Loan Sales Specialists to empower customers with access to financing for life’s expenses. The role rewards hard work, offers professional development, and opportunities to advance within a supportive environment.

You will interact with customers across multiple channels, guide them through the loan process, and promote optional insurance products. A high school diploma or GED is required, with sales or service experience preferred.