Loan Solutions Specialist - Customer Experience & Sales

Lendmark Financial Services LLC; Beckley (WV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Paid time off

Tuition assistance

Health benefits

Job summary

Lendmark Financial Services LLC is hiring a Loan Consultant I in Beckley, WV. You will provide exceptional customer experiences while offering personal loan solutions and generating business through in-branch and referral activity.

The role emphasizes sales, compliance, and meeting monthly goals. Experience in customer service and cash handling is valued, with potential growth in a fast-paced, team-oriented branch environment.

Qualifications

• High School Diploma or GED required; associates/bachelor’s preferred.
• Experience in consumer finance or lending is a plus.
• Strong cash handling and customer service skills essential.

Responsibilities

• Greet, assist, and solicit customers entering the office or calling by phone.
• Process payments and basic loan-related transactions; verify information.
• Assist with loan approvals up to lending limits and complete closings.
• Market branch products and services to individuals; meet monthly goals.
• Maintain records, prepare reports, and handle balance activity.

Skills

Customer service

Cash handling

Communication skills

Microsoft Windows

Education

High School Diploma or GED

Associates or Bachelor’s Degree (preferred)

Tools

Excel

Word

Job description

Lendmark Financial Services LLC is hiring a Loan Consultant I in Beckley, WV. You will provide exceptional customer experiences while offering personal loan solutions and generating business through in-branch and referral activity.

The role emphasizes sales, compliance, and meeting monthly goals. Experience in customer service and cash handling is valued, with potential growth in a fast-paced, team-oriented branch environment.