Customer Experience & Loan Solutions Specialist

Lendmark Financial Services LLC; Lakeland (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Life insurance

Tuition assistance

Employee assistance program

Paid time off

Job summary

Lendmark Financial Services LLC is hiring a Loan Consultant I to deliver a superior customer experience and develop a local customer base through sales, loan extensions, and referrals. The role emphasizes compliance, accuracy, and achievement of monthly goals.

The position requires strong communication, cash handling, and computer skills with a focus on building relationships in a fast-paced branch environment.

Qualifications

• High School Diploma or GED required.
• 0–2 years consumer finance or related experience preferred.
• Cash handling and customer service experience required.
• Excellent communication and interpersonal skills essential.
• Proficient in Microsoft Windows, Excel and Word.

Responsibilities

• Greet and assist customers entering the office or calling by phone.
• Process payments, verifications, and loan-related documentation.
• Assist with loan approvals, closings, and account activities.
• Market branch products and services to clients to build the customer base.
• Maintain accurate records and complete required reports.

Skills

Customer service

Cash handling

Computer skills

Communication

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Windows

Microsoft Excel

Microsoft Word

Job description

Lendmark Financial Services LLC is hiring a Loan Consultant I to deliver a superior customer experience and develop a local customer base through sales, loan extensions, and referrals. The role emphasizes compliance, accuracy, and achievement of monthly goals.

The position requires strong communication, cash handling, and computer skills with a focus on building relationships in a fast-paced branch environment.