Loan Solutions Specialist

Mariner-Financ; Raleigh (NC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Generous benefits package

Job summary

Mariner Finance in Raleigh, NC, is hiring a Customer Service Representative to help customers with loan options, process applications, and support the sales of company products.

You will handle credit inquiries, contact customers with past due balances when needed, and strive to meet branch goals while adhering to federal and state regulations. This full-time role offers a competitive hourly base and benefits.

Qualifications

• 1 year of customer service or sales experience required.
• High school diploma or equivalent required.
• Reliable transportation required.
• Excellent written and verbal communication.
• Ability to learn financial services programs.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze financial information.
• Proactively contact customers with past due balances to offer solutions.
• Meet or exceed branch sales goals for products and services.
• Maintain a cash drawer and process payments and deposits.

Skills

Customer service

Sales experience

Problem solving

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Job description

Mariner Finance in Raleigh, NC, is hiring a Customer Service Representative to help customers with loan options, process applications, and support the sales of company products.

You will handle credit inquiries, contact customers with past due balances when needed, and strive to meet branch goals while adhering to federal and state regulations. This full-time role offers a competitive hourly base and benefits.