Loan Solutions Specialist

Mariner Finance; Norristown (Montgomery County); On-site; USD 25,000 - 30,000; Full time

Job summary

Mariner Finance in Norristown, PA is seeking a customer-focused associate. You will solve problems, present loan options, and process applications while maintaining accurate records and compliance. Strong communication and reliable transportation are required to support busy branch operations.

The role includes handling cash, deposits, and calls with customers, with hours that align to branch needs. A high school diploma or equivalent and insurance licensing where applicable are essential.

Qualifications

• Minimum of one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs.
• Ability to complete essential duties in a timely and accurate manner.
• Must obtain applicable licenses to sell insurance products offered to customers by the branch.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze financial information.
• Proactively contact customers with past due balances and offer solutions.
• Meet or exceed individual and branch sales goals for products and services.
• Learn applicable laws to ensure compliant actions.
• Maintain a cash drawer and perform daily deposits as required.
• Support branch operations as needed to maintain service quality.

Skills

Customer service

Sales experience

Communication

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

Mariner Finance in Norristown, PA is seeking a customer-focused associate. You will solve problems, present loan options, and process applications while maintaining accurate records and compliance. Strong communication and reliable transportation are required to support busy branch operations.

The role includes handling cash, deposits, and calls with customers, with hours that align to branch needs. A high school diploma or equivalent and insurance licensing where applicable are essential.