Loan Solutions Specialist

Mariner Finance; Gastonia (NC); On-site; USD 25,000 - 29,000; Full time

Job summary

Mariner Finance in Gastonia, NC is seeking a customer-focused credit loan specialist. Responsibilities include processing loan applications, analyzing credit information, and presenting loan solutions to customers while delivering outstanding service.

The role requires at least a high school diploma, strong communication, and reliable transportation; hours vary by week with some Saturdays; base pay is $18.00–$21.00 per hour plus incentives, with benefits for full-time staff.

Qualifications

• Minimum of one year in customer service or sales.
• High school diploma or equivalent required.
• Excellent written and verbal communication.
• Ability to learn financial services programs.
• Must obtain required licenses to sell insurance products.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze credit information.
• Proactively contact customers with past due balances to offer solutions.
• Meet or exceed sales goals for company products and services.
• Learn applicable consumer laws to ensure compliant actions.
• Maintain a cash drawer and deliver daily deposits when required.

Skills

Customer service

Sales

Communication skills

Problem solving

MS Office

Bilingual Spanish/English

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mariner Finance in Gastonia, NC is seeking a customer-focused credit loan specialist. Responsibilities include processing loan applications, analyzing credit information, and presenting loan solutions to customers while delivering outstanding service.

The role requires at least a high school diploma, strong communication, and reliable transportation; hours vary by week with some Saturdays; base pay is $18.00–$21.00 per hour plus incentives, with benefits for full-time staff.