Lending Solutions Specialist

Mariner-Finance; Concord (NC); On-site; USD 25,000 - 29,000; Full time

Job summary

Mariner Finance in Concord, NC seeks a customer service oriented representative to provide loan solutions and upsell available products. You will process applications, analyze basic credit information, contact past-due customers, and help achieve branch goals while adhering to applicable laws.

Responsibilities include handling cash, maintaining records, and utilizing Microsoft Office. Must have strong communication, reliable transportation, and be able to work a varied schedule at the branch.

Qualifications

• Minimum of one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills with customers and personnel.
• Working knowledge of Microsoft Office or similar programs.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze basic credit information.
• Proactively contact past due customers to offer solutions and reduce delinquency.
• Meet or exceed individual and branch sales goals.
• Learn consumer laws to ensure compliant actions.
• Maintain a cash drawer and process payments, deposits as required.
• Perform additional duties as needed to maintain service quality.

Skills

Customer service

Sales

Communication

Microsoft Office

Education

High school diploma

Job description

Mariner Finance in Concord, NC seeks a customer service oriented representative to provide loan solutions and upsell available products. You will process applications, analyze basic credit information, contact past-due customers, and help achieve branch goals while adhering to applicable laws.

Responsibilities include handling cash, maintaining records, and utilizing Microsoft Office. Must have strong communication, reliable transportation, and be able to work a varied schedule at the branch.