Loan Sales & Service Specialist

Mariner Finance; Knoxville (TN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Generous benefits package

Job summary

Mariner Finance is hiring in Knoxville, TN for a customer service/sales role. The base pay ranges from $18.00 to $21.00 per hour, plus a competitive monthly incentive based on individual and company performance.

The position emphasizes solving customer needs, processing loan applications, and meeting sales goals. Full-time employees receive a generous benefits package and are expected to work at the assigned branch.

Qualifications

• Minimum of one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.

Skills

Customer service experience

Sales experience

Communication skills

MS Office

Bilingual (Spanish/English)

Education

High school diploma

Tools

Microsoft Office

Financial services software

Job description

Mariner Finance is hiring in Knoxville, TN for a customer service/sales role. The base pay ranges from $18.00 to $21.00 per hour, plus a competitive monthly incentive based on individual and company performance.

The position emphasizes solving customer needs, processing loan applications, and meeting sales goals. Full-time employees receive a generous benefits package and are expected to work at the assigned branch.