Loan Solutions Advisor

Mariner Finance; Northern (KY); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

Mariner Finance is hiring for a customer service/sales role at our Kentucky location. You will help customers select loan options, process applications, and maintain accurate records. Strong communication and problem-solving skills are essential.

The position offers a base hourly rate with a monthly incentive, plus a generous benefits package and full-time benefits. Schedule includes varied hours, with some weekend shifts as needed.

Qualifications

• Minimum of one year in a customer service or sales role.
• Excellent written and verbal communication skills.
• Ability to learn financial services programs.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze financial information.
• Proactively contact customers with past due balances to offer solutions and resolve delinquency.
• Meet or exceed goals related to the sale of company products and services.

Skills

Customer service

Sales

Problem solving

Written communication

Verbal communication

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Mariner Finance is hiring for a customer service/sales role at our Kentucky location. You will help customers select loan options, process applications, and maintain accurate records. Strong communication and problem-solving skills are essential.

The position offers a base hourly rate with a monthly incentive, plus a generous benefits package and full-time benefits. Schedule includes varied hours, with some weekend shifts as needed.