Loan Solutions Consultant

Jobtome; Arlington (VA); On-site; USD 25,000 - 30,000; Full time

Job summary

OneMain Financial is hiring for an on-site role focused on loan sales, customer service, and collections. The position emphasizes multitasking, empathy, and driving branch results while maintaining compliance.

The ideal candidate has high school education with sales or service experience and may be bilingual in Spanish. On-site schedule is Monday–Friday with potential Saturdays, and a base hourly pay range is provided along with an incentive program.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales

Collections

Customer Service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring for an on-site role focused on loan sales, customer service, and collections. The position emphasizes multitasking, empathy, and driving branch results while maintaining compliance.

The ideal candidate has high school education with sales or service experience and may be bilingual in Spanish. On-site schedule is Monday–Friday with potential Saturdays, and a base hourly pay range is provided along with an incentive program.