Loan Solutions Advisor

Jobtome; Brookhaven (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain is hiring Loan Sales Specialists to empower customers by connecting them with friendly, fast financing solutions. The role focuses on delivering clear options, exceeding customer expectations, and supporting branch goals in a collaborative environment.

On-site, Monday–Friday with potential extended hours; requires a High School Diploma and preferably sales or customer service experience. Bilingual Spanish is a plus.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual - Spanish.

Responsibilities

• Multitask and adapt to dynamic demands of the role.
• Exceed customer expectations through ease, empathy and encouragement, delivering results for branch goals.
• Develop new connections and maintain relationships by engaging customers through the loan process and life cycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all laws and regulations.
• Engage with customers and other departments through multiple channels (phone, email, chat, in-house systems).
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on loan options and optional insurance products, ensuring understanding of terms and options.

Skills

Sales experience

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is hiring Loan Sales Specialists to empower customers by connecting them with friendly, fast financing solutions. The role focuses on delivering clear options, exceeding customer expectations, and supporting branch goals in a collaborative environment.

On-site, Monday–Friday with potential extended hours; requires a High School Diploma and preferably sales or customer service experience. Bilingual Spanish is a plus.