Loan Solutions Consultant

OneMain Financial Group; Franktown (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers secure financing for life’s needs. The role emphasizes friendly, fast service, with an on-site schedule Monday–Friday and some extended hours, including Saturdays.

Base pay ranges from $18.00 to $20.00 hourly, plus performance-based incentives and comprehensive benefits. The position targets candidates with a high school diploma or GED, and preferably experience in sales, collections, or customer service; bilingual

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in‑house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Customer service

Sales

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers secure financing for life’s needs. The role emphasizes friendly, fast service, with an on-site schedule Monday–Friday and some extended hours, including Saturdays.

Base pay ranges from $18.00 to $20.00 hourly, plus performance-based incentives and comprehensive benefits. The position targets candidates with a high school diploma or GED, and preferably experience in sales, collections, or customer service; bilingual