Loan Solutions Advisor: Sales & Financing

OneMain Financial Group; Adams Run (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with accessible financing options. The role emphasizes listening to needs, delivering friendly and fast service, and driving branch success while offering growth opportunities.

You will interact across channels and manage the loan lifecycle, including collections, while adhering to regulations. On-site schedule is Mon–Fri with occasional Saturdays, and a comprehensive benefits package supports employee wellbeing.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely, efficient service.
• Exceed customer expectations through ease, empathy and encouragement to meet individual and branch goals.
• Develop new connections and maintain relationships by engaging customers through the loan process and lifecycle.
• Manage loan lifecycles including collections activities while complying with laws and regulations.
• Engage with customers and departments via phone, email, chat, and in-house systems.
• Demonstrate drive to achieve and a goal-oriented attitude.
• Educate customers on optional insurance products and ensure understanding of loan terms and options.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with accessible financing options. The role emphasizes listening to needs, delivering friendly and fast service, and driving branch success while offering growth opportunities.

You will interact across channels and manage the loan lifecycle, including collections, while adhering to regulations. On-site schedule is Mon–Fri with occasional Saturdays, and a comprehensive benefits package supports employee wellbeing.