Loan Solutions Advisor: Fast, Friendly Financing

Jobtome; Daphne (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial seeks a Loan Sales Specialist who listens to customers and offers financing options. You will work in a fast-paced, customer-focused environment with opportunities for professional development and advancement.

The role involves handling the loan process across channels (phone, email, chat), meeting branch goals, and staying compliant with regulations. On-site schedule Monday–Friday with possible extended hours, including Saturdays.

Qualifications

• High School Diploma or GED is required.
• Preferred: sales, collections or customer service experience.
• Bilingual Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal-oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring thorough understanding of loans, terms and options.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial seeks a Loan Sales Specialist who listens to customers and offers financing options. You will work in a fast-paced, customer-focused environment with opportunities for professional development and advancement.

The role involves handling the loan process across channels (phone, email, chat), meeting branch goals, and staying compliant with regulations. On-site schedule Monday–Friday with possible extended hours, including Saturdays.