Loan Solutions Advisor — Growth, Incentives & Benefits

OneMain Financial Group; Duncan (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave prorated

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers in accessing financing options. The role emphasizes attentive service, relationship building and adherence to regulatory requirements across the loan lifecycle.

On-site position with standard business hours and potential extended hours. Supported by robust training and opportunities for advancement within a growth-focused company.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service

Communication

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers in accessing financing options. The role emphasizes attentive service, relationship building and adherence to regulatory requirements across the loan lifecycle.

On-site position with standard business hours and potential extended hours. Supported by robust training and opportunities for advancement within a growth-focused company.