Loan Solutions Advisor – Growth & Impact

OneMain Financial Group; Mount Pleasant (SC); On-site; USD 34,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group in Mount Pleasant, SC is hiring Loan Sales Specialists to listen to customers and provide friendly, fast, and affordable financing options for life’s expenses. You will operate in a competitive environment with ample professional development and advancement opportunities.

The role involves multitasking, exceeding expectations, building connections, managing the loan lifecycle, and coordinating across channels.

Qualifications

• High School Diploma or GED is required.
• Experience in Sales, Collections or Customer Service is preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Meet customer expectations with ease, empathy and encouragement to reach branch goals.
• Engage customers throughout the loan process, offering tailored solutions.
• Manage the loan lifecycle, including collections, while complying with laws and regulations.
• Communicate with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.

Skills

Customer service

Sales

Communication

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Mount Pleasant, SC is hiring Loan Sales Specialists to listen to customers and provide friendly, fast, and affordable financing options for life’s expenses. You will operate in a competitive environment with ample professional development and advancement opportunities.

The role involves multitasking, exceeding expectations, building connections, managing the loan lifecycle, and coordinating across channels.