Loan Solutions Advisor – Career Growth & Rewards

OneMain Financial; San Bruno (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial in San Bruno, CA, seeks a Loan Sales Specialist to listen to customers and provide access to affordable financing for their needs. The role emphasizes a customer-first approach, compliance, and teamwork to meet branch goals.

The position is on-site, Monday–Friday with possible extended hours. Base salary ranges from $21.00 to $25.00 per hour, plus participation in a performance-based incentive program. Bilingual Spanish is a plus.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish language skills preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Bilingual Spanish

Sales/Customer Service experience

Education

High School Diploma or GED

Job description

OneMain Financial in San Bruno, CA, seeks a Loan Sales Specialist to listen to customers and provide access to affordable financing for their needs. The role emphasizes a customer-first approach, compliance, and teamwork to meet branch goals.

The position is on-site, Monday–Friday with possible extended hours. Base salary ranges from $21.00 to $25.00 per hour, plus participation in a performance-based incentive program. Bilingual Spanish is a plus.