Loan Solutions Advisor - Growth & Benefits

Jobtome; Yakima (WA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering financing solutions. The role emphasizes high-touch service, performance-based rewards, and opportunities for advancement within a supportive environment.

Typical schedule is Mon–Fri with possible extended hours; base pay $17–$20 per hour plus incentive programs tied to personal and branch performance. On-site location with potential growth into leadership roles.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Spanish language ability preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations with empathy and achievement of goals.
• Develop and maintain customer connections throughout the loan process.
• Manage loan life cycle including collections while complying with laws.
• Engage customers via phone, email, chat, and in-house systems.
• Demonstrate drive and goal orientation to achieve targets.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual Spanish

Collections experience

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering financing solutions. The role emphasizes high-touch service, performance-based rewards, and opportunities for advancement within a supportive environment.

Typical schedule is Mon–Fri with possible extended hours; base pay $17–$20 per hour plus incentive programs tied to personal and branch performance. On-site location with potential growth into leadership roles.