Loan Solutions Advisor

OneMain Financial Group; Shepherd (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group in Shepherd, TX seeks a Loan Sales Specialist to listen to customer needs and provide access to friendly, fast, and affordable financing. You will thrive in a competitive environment with opportunities for professional development and advancement.

The role involves multitasking, delivering timely service, and building customer relationships throughout the loan process. On-site schedule is Monday–Friday with occasional Saturdays, plus a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual in Spanish.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations through empathy and results toward goals.
• Develop new connections and maintain relationships throughout the loan process and life cycle.
• Manage the life cycle of loans, including collections, while complying with laws and regulations.
• Engage customers across phone, email, chat, and our in-house systems.
• Educate customers on optional insurance products and loan terms and options.

Skills

Sales experience

Customer service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Shepherd, TX seeks a Loan Sales Specialist to listen to customer needs and provide access to friendly, fast, and affordable financing. You will thrive in a competitive environment with opportunities for professional development and advancement.

The role involves multitasking, delivering timely service, and building customer relationships throughout the loan process. On-site schedule is Monday–Friday with occasional Saturdays, plus a comprehensive benefits package.