Loan Solutions Advisor

OneMain Financial; Roseville (CA); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Roseville, CA is seeking a Loan Sales Specialist who helps customers access friendly, fast financing for life’s expenses. The role rewards hard work with competitive pay and development opportunities in a supportive environment.

Target base salary range is $20.00-$23.00 per hour, with additional incentive based on performance, and the schedule is Monday–Friday with possible Saturday hours.

Qualifications

• High School Diploma or GED required.
• Sales, collections, or customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales

Customer service

Communication

Education

High School Diploma or GED

Job description

OneMain Financial in Roseville, CA is seeking a Loan Sales Specialist who helps customers access friendly, fast financing for life’s expenses. The role rewards hard work with competitive pay and development opportunities in a supportive environment.

Target base salary range is $20.00-$23.00 per hour, with additional incentive based on performance, and the schedule is Monday–Friday with possible Saturday hours.