Loan Solutions Consultant

myhrhome; Danville (KY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain is hiring Loan Sales Specialists to assist customers with financing needs in a dynamic, goal-oriented environment. You will listen to customer needs and present tailored loan solutions while managing the loan lifecycle with accuracy and care.

The role emphasizes empathy, cross-functional collaboration, and a commitment to compliant practices. On-site schedule typically follows standard business hours with potential extended hours.

Qualifications

• High school diploma or GED required.
• Spanish bilingual preferred; experience in customer service or sales helpful.
• Professional communication and empathy are essential.

Responsibilities

• Multitask and adapt to dynamic daily demands to deliver timely service.
• Exceed customer expectations through ease, empathy and encouragement delivering results.
• Engage customers through loan process, presenting tailored solutions.
• Manage loan lifecycle including collections while complying with laws.
• Communicate with customers via phone, email, chat and internal systems.
• Drive achievement with a goal-oriented mindset and internal motivation.
• Educate customers on loan terms and optional insurance products.

Skills

Bilingual - Spanish

Customer service

Sales experience

Education

High School Diploma or GED

Job description

OneMain is hiring Loan Sales Specialists to assist customers with financing needs in a dynamic, goal-oriented environment. You will listen to customer needs and present tailored loan solutions while managing the loan lifecycle with accuracy and care.

The role emphasizes empathy, cross-functional collaboration, and a commitment to compliant practices. On-site schedule typically follows standard business hours with potential extended hours.