Loan Solutions Advisor

OneMain Financial; Norfolk (VA); Presencial; USD 23 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Resumo da oferta

OneMain Financial is seeking a Loan Sales Specialist in Norfolk, VA. The role involves listening to customers, presenting tailored financing options, and guiding borrowers through the loan process with empathy.

The schedule is Monday–Friday during standard business hours, with some extended hours and possible Saturdays. On-site position offering professional development, base compensation plus incentives, and a comprehensive benefits package.

Qualificações

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish preferred.

Responsabilidades

• Multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations through empathy and encouragement to meet branch goals.
• Develop and maintain customer connections, presenting tailored loan solutions.
• Manage loan life cycle, including collections, while complying with laws.
• Engage customers across phone, email, chat and in-house systems.
• Demonstrate drive and goal orientation to achieve results.
• Educate customers on optional insurance products and loan options.

Conhecimentos

Sales

Collections

Customer Service

Bilingual Spanish

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

OneMain Financial is seeking a Loan Sales Specialist in Norfolk, VA. The role involves listening to customers, presenting tailored financing options, and guiding borrowers through the loan process with empathy.

The schedule is Monday–Friday during standard business hours, with some extended hours and possible Saturdays. On-site position offering professional development, base compensation plus incentives, and a comprehensive benefits package.