Loan Solutions Advisor

Jobtome; Kenner (LA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring Loan Sales Specialists for on-site roles. The position focuses on listening to customer needs and delivering tailored financing solutions, while meeting branch goals and compliance requirements.

The role offers growth potential and incentives, with a supportive team environment that emphasizes professional development and career advancement within the organization.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring Loan Sales Specialists for on-site roles. The position focuses on listening to customer needs and delivering tailored financing solutions, while meeting branch goals and compliance requirements.

The role offers growth potential and incentives, with a supportive team environment that emphasizes professional development and career advancement within the organization.