Loan Solutions Advisor

Jobtome; Asheville (NC); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) matching up to 4%

Employee Stock Purchase Plan (ESPP)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain is hiring Loan Sales Specialists to empower customers by offering accessible financing options and a supportive experience. The role emphasizes multitasking, empathy, and meeting branch objectives while navigating the loan lifecycle across multiple channels.

On-site, with a schedule Monday through Friday and some extended hours, the position provides professional growth, incentives, and benefits including health plans, retirement matching, stock purchase plans, and paid time off.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual Spanish.

Responsibilities

• Multitask and adapt to dynamic role demands while delivering timely service.
• Exceed customer expectations with empathy to achieve branch goals.
• Develop connections and nurture relationships through the loan process.
• Manage loan lifecycle including collections while complying with laws and regulations.
• Engage customers across phone, email, chat and in-house systems.
• Demonstrate drive to achieve goals and contribute to team success.
• Educate customers on loan options and optional insurance products.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is hiring Loan Sales Specialists to empower customers by offering accessible financing options and a supportive experience. The role emphasizes multitasking, empathy, and meeting branch objectives while navigating the loan lifecycle across multiple channels.

On-site, with a schedule Monday through Friday and some extended hours, the position provides professional growth, incentives, and benefits including health plans, retirement matching, stock purchase plans, and paid time off.