Loan Solutions Advisor: Growth & Impact

OneMain Financial Group; Edgewood (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Sick leave

Holidays

Volunteer time

Job summary

OneMain Financial Group is hiring a Loan Sales Specialist in Edgewood, KY to support customers with financing solutions in a fast-paced, goal-driven environment. On-site role with a schedule Monday–Friday and potential extended hours including Saturdays; room for professional growth and advancement.

The position emphasizes empathetic service, product education, and collaboration with other departments to ensure smooth loan processing and compliance with applicable laws.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations through empathy and encouragement to meet branch goals.
• Engage customers and maintain relationships throughout the loan process and lifecycle.
• Manage loan lifecycle including collections activities while complying with laws and regulations.
• Communicate with customers and other departments via phone, email, chat, and our systems.
• Educate customers on optional insurance products and loan terms.

Skills

Customer service

Sales

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring a Loan Sales Specialist in Edgewood, KY to support customers with financing solutions in a fast-paced, goal-driven environment. On-site role with a schedule Monday–Friday and potential extended hours including Saturdays; room for professional growth and advancement.

The position emphasizes empathetic service, product education, and collaboration with other departments to ensure smooth loan processing and compliance with applicable laws.