Loan Servicing Specialist: Payments, Collateral & Compliance

The First National Bank in Sioux Falls; Sioux Falls (SD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Profit Sharing

Paid Vacation & Holidays

Disability Insurance

Tuition Reimbursement

Employee Banking Perks

Community Volunteer time

Job summary

The First National Bank in Sioux Falls is seeking a Loan Servicing Specialist to support administration and servicing of the bank's loan portfolio, maintaining loan accounts and collateral records, processing payments and disbursements, boarding and funding loans.

You will respond to routine inquiries, resolve straightforward issues, and escalate complex matters, ensuring regulatory compliance, data integrity, and a high standard of customer experience across Commercial, Ag, Consumer, and

Qualifications

• Secondary education in business or related field preferred.
• One or more years of relevant work experience.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and related software.
• Ability to adapt to the needs of the organization and teammates.

Responsibilities

• Maintain loan collateral files and ensure accurate filing and document tracking.
• Process loan payments and disbursements; board and fund loans.
• Support insurance and filing fee activities.
• Respond to routine inquiries and escalate complex issues.
• Assist with regulatory compliance and data integrity.

Skills

Communication

Organizational skills

Problem solving

Relationship building

MS Office

Adaptability

Education

High school diploma

Job description

The First National Bank in Sioux Falls is seeking a Loan Servicing Specialist to support administration and servicing of the bank's loan portfolio, maintaining loan accounts and collateral records, processing payments and disbursements, boarding and funding loans.

You will respond to routine inquiries, resolve straightforward issues, and escalate complex matters, ensuring regulatory compliance, data integrity, and a high standard of customer experience across Commercial, Ag, Consumer, and