Loan Servicing Specialist - Operational Excellence in Banking

Regions Financial Corporation; Hoover (AL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Job summary

Regions Financial Corporation in Hoover, Alabama is seeking a Loan Servicing Specialist to perform a variety of operational tasks within Loan Servicing, including special servicing and loan operations.

The role involves reviewing loan documentation, data entry, and managing complex loan-related issues under supervisory guidelines, with overtime potential under FLSA. Strong attention to detail and Excel/Word proficiency are required.

Qualifications

• High School Diploma or GED is required.
• Two years of banking or related work experience preferred.
• Applicants will be expected to pass any assessment associated with the position.

Responsibilities

• Receives and reviews incoming work, contacting appropriate resources as needed.
• Reviews loan documentation for accuracy.
• Completes validation of loan documentation, reports, and/or systems.
• Documents missing, incorrect, or incomplete documents and/or data.
• Performs data entry and/or enters loans into the appropriate systems.
• Resolves customer or associate inquiries as necessary and communicates when applicable.
• Prepares, edits, distributes, and/or corrects specialized and/or complex documents/reports.
• Researches and resolves complex loan-related issues including missing payments and disputed accounts.

Skills

Data entry

Time management

Written and verbal communication

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

Regions Financial Corporation in Hoover, Alabama is seeking a Loan Servicing Specialist to perform a variety of operational tasks within Loan Servicing, including special servicing and loan operations.

The role involves reviewing loan documentation, data entry, and managing complex loan-related issues under supervisory guidelines, with overtime potential under FLSA. Strong attention to detail and Excel/Word proficiency are required.