MSR Acquisition & Loan Servicing Leader

Regions Financial Corporation; Hattiesburg (MS); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Financial Corporation in Hoover, Alabama is seeking a Loan Servicing Manager to oversee a team delivering loan servicing, special servicing, and operations. This exempt role reports to senior leadership and drives compliance, process improvements, budget management, and risk controls.

The position requires extensive banking experience, supervisory background, and strong analytical, communication, and leadership skills to guide a high-performing team and collaborate with TODD partners.

Qualifications

• Nine years of banking or related work experience.
• Five years of supervisory or managerial experience.
• Bachelor's degree or college courses preferred.
• Mortgage Servicing Rights (MSR) experience preferred.

Responsibilities

• Ensures the delivery of loan services/products to internal and external customers.
• Ensures compliance with bank policy and all applicable federal regulations and state laws.
• Participates in long-term or strategic planning for department.
• Develops and maintains written departmental policies and procedures.
• Analyzes and reviews workflow for process improvements.
• Determines departmental structure and allocates resources.
• Meets established production and quality standards.
• Manages departmental budget.
• Provides coaching and career leadership development for supervisors and team leaders.
• Prepares reports and analyzes key metrics.
• Collaborates with senior management in handling high-priority and critical issues.
• Assists senior management with team reviews and assessing gaps in technical skills and knowledge.
• Partners across Technology, Operations, Digital, and Data (TODD) to strengthen risk management and cyber security.

Skills

Leadership

Strategic planning

Team management

Communication skills

Data analysis

Regulatory knowledge

Microsoft Excel

Microsoft Word

Problem solving

Risk management

Education

Bachelor's degree or higher

Bachelor's degree in Business/Finance/Accounting

Tools

Microsoft Excel

Microsoft Word

MS Office Suite

Job description

Regions Financial Corporation in Hoover, Alabama is seeking a Loan Servicing Manager to oversee a team delivering loan servicing, special servicing, and operations. This exempt role reports to senior leadership and drives compliance, process improvements, budget management, and risk controls.

The position requires extensive banking experience, supervisory background, and strong analytical, communication, and leadership skills to guide a high-performing team and collaborate with TODD partners.