Loan Servicing Specialist – Escrow, Modifications & Support

AgWest Farm Credit; Spokane (WA); Sur place; USD 40 000 - 66 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

Life insurance

Paid days off: vacation, sick, and hol

Employee Assistance Program

Wellness Program

Jeans are welcome at work

Résumé du poste

AgWest Farm Credit is seeking a Loan Servicing Specialist I or II to join the Specialized Lending department in Spokane, Washington (Headquarters). The role involves monitoring and servicing activities to support credit administration and related services.

The position offers base salary ranges for Level I and II, with relocation assistance for eligible candidates. Responsibilities include escrow monitoring, insurance and tax oversight, loan reconveyances, and customer support for lending

Qualifications

• High school diploma or equivalent.
• Ability to learn and utilize a wide variety of loan servicing systems.
• Knowledge of and ability to demonstrate effective customer service skills.
• Ability to learn, understand and complete credit and financial documents.

Responsabilités

• Perform loan servicing activities such as escrow account monitoring, mortgage modifications and loan amendments.
• Monitor flood and hazard insurance and taxes and initiates force placed insurance coverage as necessary.
• Monitor and follow up on past due accounts and taxes to ensure appropriate loan classification.
• Process loan reconveyances and mortgage satisfactions.
• Identify and process loan servicing actions.
• Provide support to customers, AgWest employees and third-party vendors for multiple specialized lending programs.
• Identify and resolve customer issues in a timely manner.
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
• Other duties as assigned.

Connaissances

Customer service

Credit knowledge

Financial documents

System navigation

Formation

High school diploma or equivalent

Description du poste

AgWest Farm Credit is seeking a Loan Servicing Specialist I or II to join the Specialized Lending department in Spokane, Washington (Headquarters). The role involves monitoring and servicing activities to support credit administration and related services.

The position offers base salary ranges for Level I and II, with relocation assistance for eligible candidates. Responsibilities include escrow monitoring, insurance and tax oversight, loan reconveyances, and customer support for lending