Loan Servicing Specialist: Complex Transactions & Analytics

Western Alliance Bancorporation; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k match

Tuition assistance

Employee volunteer program

Wellness program

Ownership stake

Job summary

Western Alliance Bank seeks a Loan Servicing Administrator to manage loan transactions, document preparation, and billing within a servicing team in the United States. The role emphasizes accuracy and timely processing across various agency facilities and portfolios.

The ideal candidate has a GED or high school diploma with 1+ year of loan servicing experience, strong analytical abilities, and proficiency in Microsoft Office.

Qualifications

• High school diploma or GED required.
• 1+ year of financial services experience in loan servicing operations preferred.
• Loan agency servicing experience preferred.
• Strong analytical and reconciliation skills preferred.
• Excellent written and verbal communication skills.
• Excellent computer skills with Microsoft Office.
• Intermediate knowledge of FIS IBS and CLS (ACBS, FCM, and FTM applications preferred).
• Strong time management and organizational skills.
• Experience supporting servicing functions for various portfolios (Agent and Participant) preferred.

Responsibilities

• Processes loan transactions, including complex increases, roll-overs, pay-downs, commitment reductions, etc.
• Preparation/review of loan documents and forms related to servicing activities.
• Preparation of interest and fee billings on specialized agency facility loans and commitments.
• Process interest, commitment fees, and investigate discrepancies when necessary.
• Preparation of GL entries as required.
• Review system generated reports to monitor facilities.

Education

High School Diploma or GED

Tools

FIS IBS/CLS tools

Job description

Western Alliance Bank seeks a Loan Servicing Administrator to manage loan transactions, document preparation, and billing within a servicing team in the United States. The role emphasizes accuracy and timely processing across various agency facilities and portfolios.

The ideal candidate has a GED or high school diploma with 1+ year of loan servicing experience, strong analytical abilities, and proficiency in Microsoft Office.