Loan Servicing Administrator

Western Alliance Bancorporation; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k match

Tuition assistance

Employee volunteer program

Wellness program

Ownership stake

Job summary

Western Alliance Bank seeks a Loan Servicing Administrator to manage loan transactions, document preparation, and billing within a servicing team in the United States. The role emphasizes accuracy and timely processing across various agency facilities and portfolios.

The ideal candidate has a GED or high school diploma with 1+ year of loan servicing experience, strong analytical abilities, and proficiency in Microsoft Office.

Qualifications

• High school diploma or GED required.
• 1+ year of financial services experience in loan servicing operations preferred.
• Loan agency servicing experience preferred.
• Strong analytical and reconciliation skills preferred.
• Excellent written and verbal communication skills.
• Excellent computer skills with Microsoft Office.
• Intermediate knowledge of FIS IBS and CLS (ACBS, FCM, and FTM applications preferred).
• Strong time management and organizational skills.
• Experience supporting servicing functions for various portfolios (Agent and Participant) preferred.

Responsibilities

• Processes loan transactions, including complex increases, roll-overs, pay-downs, commitment reductions, etc.
• Preparation/review of loan documents and forms related to servicing activities.
• Preparation of interest and fee billings on specialized agency facility loans and commitments.
• Process interest, commitment fees, and investigate discrepancies when necessary.
• Preparation of GL entries as required.
• Review system generated reports to monitor facilities.

Education

High School Diploma or GED

Tools

FIS IBS/CLS tools

Job description

Job Title: Loan Servicing Administrator

Location: Block 23

What you\'ll do:

• Processes loan transactions, including complex increases, roll-overs, pay-downs, commitment reductions, etc.


• Preparation/review of loan documents and form in relation to servicing activities.


• Preparation of interest and fee billings on specialized agency facility loans and commitments


• Process interest, commitment fees, and investigate discrepancies when necessary.


• Preparation of GL entries as required.


• Review various system generated reports to ensure proper monitoring of the facilities.

What you\'ll need:

• High school graduation or GED and 1+ years or more of Financial Services experience related to loan Servicing Operations


• Loan Agency Servicing experience preferred


• Strong analytical and reconciliation skills preferred


• Knowledge of loan products, including Credit Agreements, Guarantees, and Letters of Credit, preferred


• Excellent written and verbal communication skills


• Excellent computer skills, including good working knowledge of Microsoft Office applications


• Intermediate knowledge of FIS IBS and CLS (ACBS, FCM, and FTM applications preferred


• Strong time management/organizational skills preferred


• Experience in supporting servicing functions for variety of portfolios (both as Agent and Participant) preferred

Benefits you\'ll love:

We offer all the important things you\'d want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you\'ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands‑on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the\'s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [e-mail] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation