Loan Servicing Specialist — Career Growth in Banking Ops

Regions Bank; Hattiesburg (MS); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Hattiesburg, MS is seeking a Loan Servicing Specialist to perform diverse tasks within Loan Servicing, including special servicing and loan operations.

The role requires reviewing documents, data entry, and resolving inquiries, with strong focus on accuracy and compliance. Training is onsite for six months, with potential for flexible schedules after successful onboarding.

Qualifications

• High School Diploma or GED required.
• Two years of banking or related work experience.
• Applicants will be expected to pass any assessment associated with the position.

Responsibilities

• Receives and reviews incoming work, contacting appropriate resources as needed.
• Reviews loan documentation for accuracy.
• Completes validation of loan documentation, reports, and/or systems.
• Documents missing, incorrect, or incomplete documents and/or data.
• Performs data entry and/or enters loans into the appropriate systems.
• Resolves customer or associate inquiries as necessary and communicates when applicable.
• Prepares, edits, distributes, and/or corrects specialized and/or complex documents/reports.
• Researches and resolves more complex loan related issues which may include missing payments, disputed accounts history requests and general loan related questions.
• Works under limited supervision following established guidelines and procedures.
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices.

Skills

Time management

Written & verbal communication

Compliance awareness

Data entry

Excel & Word proficiency

Education

High School Diploma or GED

Tools

Microsoft Excel

Job description

Regions Bank in Hattiesburg, MS is seeking a Loan Servicing Specialist to perform diverse tasks within Loan Servicing, including special servicing and loan operations.

The role requires reviewing documents, data entry, and resolving inquiries, with strong focus on accuracy and compliance. Training is onsite for six months, with potential for flexible schedules after successful onboarding.