Mortgage Servicing Specialist — Data, Docs & Compliance

Regions Bank; Hattiesburg (MS); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank is seeking a Loan Servicing Specialist in Hattiesburg, Mississippi. The role involves on-site work in Mortgage Ops, handling loan documentation reviews, data entry, and customer inquiries with strict adherence to regulatory and internal policies.

The position requires a high school diploma or GED, completion of assessments, and preferred one year in banking. Training hours are scheduled with fixed start times and in-office expectations.

Qualifications

• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance.
• Data entry and typing skills.
• Proficient in Microsoft Excel and Word.
• Strong time management.
• Strong written and verbal communication skills.

Responsibilities

• Receives and reviews incoming work, contacting appropriate resources as needed.
• Reviews loan documentation for accuracy.
• Completes validation of loan documentation, reports, and/or systems.
• Documents missing, incorrect, or incomplete documents and/or data.
• Performs data entry and/or enters loans into the appropriate systems.
• Resolves customer or associate inquiries as necessary and communicates when applicable.
• Prepares, edits, distributes, and/or corrects documents/reports.
• Researches and resolves loan related issues which may include missing payments, disputed accounts history requests and general loan related questions.
• Works under general supervision following established guidelines and procedures.
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices.

Skills

Data entry

Excel

Word

Time management

Written communication

Verbal communication

Regulatory compliance

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

Regions Bank is seeking a Loan Servicing Specialist in Hattiesburg, Mississippi. The role involves on-site work in Mortgage Ops, handling loan documentation reviews, data entry, and customer inquiries with strict adherence to regulatory and internal policies.

The position requires a high school diploma or GED, completion of assessments, and preferred one year in banking. Training hours are scheduled with fixed start times and in-office expectations.