Loan Servicing Specialist: Accurate Docs & Solutions

Regions Financial Corporation; Hoover, Northern (AL, KY); Hybrid; USD 40,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Financial Corporation is seeking a Loan Servicing Specialist in Hoover, AL. The role involves handling loan servicing tasks, reviewing documents, and ensuring accuracy and compliance across loan operations.

Responsibilities include data entry, researching complex loan issues, and coordinating with internal resources. A high school diploma and two years banking experience are required, with assessments likely part of the process.

Qualifications

• High School Diploma or GED is required.
• Two years of banking or related work experience is required.
• Applicants will be expected to pass any assessment associated with the position.

Responsibilities

• Receives and reviews incoming work, contacting appropriate resources as needed.
• Reviews loan documentation for accuracy.
• Completes validation of loan documentation, reports, and/or systems.
• Documents missing, incorrect, or incomplete documents and/or data.
• Performs data entry and/or enters loans into the appropriate systems.
• Resolves customer or associate inquiries as necessary and communicates when applicable.
• Prepares, edits, distributes, and/or corrects specialized and/or complex documents/reports.
• Researches and resolves more complex loan related issues which may include missing payments, disputed accounts history requests and general loan related questions.
• Works under limited supervision following established guidelines and procedures.
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices.

Skills

Compliance interpretation

Data entry

Excel and Word

Time management

Written and verbal communication

Education

High School Diploma or GED

Job description

Regions Financial Corporation is seeking a Loan Servicing Specialist in Hoover, AL. The role involves handling loan servicing tasks, reviewing documents, and ensuring accuracy and compliance across loan operations.

Responsibilities include data entry, researching complex loan issues, and coordinating with internal resources. A high school diploma and two years banking experience are required, with assessments likely part of the process.