Delinquency Resolution & Bankruptcy Specialist

Regions Financial Corporation; Hoover (AL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Financial Corporation is seeking a Default Solutions Processing Specialist in Hoover, Alabama. The role focuses on resolving delinquency status of past-due accounts, either via in-house recovery or through third parties.

You will work with customers and external parties to collect payments, ensure accurate paperwork, and support regulatory and cybersecurity practices. The position may involve overtime and requires at least a high school diploma with two years of related experience.

Qualifications

• Must have good understanding of applicable rules, regulations and industry guidance.
• Ability to work effectively in a fast-paced environment.
• Attention to detail and accuracy in work.
• Proficient in Microsoft Excel and Word.
• Strong customer service and organizational skills.

Responsibilities

• Resolve delinquency status with customers or through outside agencies to minimize losses.
• Collect delinquent payments and ensure filing accuracy.
• Coordinate with parties to clarify documentation and ensure compliance.
• Support risk management programs and facilitate process improvements.
• Assist colleagues with procedures and policies as needed.
• Handle complex projects with guidance from senior staff and managers.

Skills

Interpret regulations

Fast-paced work

Detail oriented

Customer service

Strong organization

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

Regions Financial Corporation is seeking a Default Solutions Processing Specialist in Hoover, Alabama. The role focuses on resolving delinquency status of past-due accounts, either via in-house recovery or through third parties.

You will work with customers and external parties to collect payments, ensure accurate paperwork, and support regulatory and cybersecurity practices. The position may involve overtime and requires at least a high school diploma with two years of related experience.