Loan Servicing Operations Specialist

Bank of America Corporation; Tampa (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

Bank of America in Tampa seeks a loan servicing specialist to support the processing, documenting, and history tracking of loans. You will respond to customers, investors, and third parties, ensuring adherence to internal policies and regulatory requirements.

Responsibilities include handling routine transactions, researching loan histories, and preparing documentation with minimal supervision. The role requires attention to detail, strong communication, and the ability to manage complex

Qualifications

• Experience with loan servicing processes and documentation.
• Ability to analyze requests and determine appropriate actions.
• Strong communication skills for customer and third‑party inquiries.

Responsibilities

• Supports the servicing of loans, including foreclosure, mortgage, securities lending, and specialty loans, ensuring adherence to state and local regulatory requirements to minimize financial risk exposure.
• Processes routine transactions and documents loan history and activity.
• Analyzes requests and determines an appropriate course of action in accordance with established guidelines and regulations for customer, investor, or other third‑party inquiries.
• Researches and prepares loan documentation with limited supervision.

Skills

Attention to Detail

Oral Communications

Written Communications

Problem Solving

Risk Management

Strategic Thinking

Job description

Bank of America in Tampa seeks a loan servicing specialist to support the processing, documenting, and history tracking of loans. You will respond to customers, investors, and third parties, ensuring adherence to internal policies and regulatory requirements.

Responsibilities include handling routine transactions, researching loan histories, and preparing documentation with minimal supervision. The role requires attention to detail, strong communication, and the ability to manage complex