Loan Servicing & Documentation Specialist

U.S. Bank; Marshall (MN); On-site; USD 59,912,000 - 79,773,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Loan Servicing Analysis and Support Processor to ensure accurate servicing of commercial loans. You will review loan documentation, validate system data, and document actions for bankers and partners, while following established procedures in a high-volume environment.

The role emphasizes attention to detail, organizational discipline, and clear communication to resolve discrepancies and improve processes across Operations, Risk, and Compliance.

Qualifications

• High school diploma or equivalent required.
• 4–5+ years of operations services experience preferred.

Responsibilities

• Process servicing activities for commercial bilateral loans per internal policies and SLAs.
• Review assigned work for accuracy, completeness, timeliness, and proper documentation.
• Research and resolve routine to moderately complex discrepancies via document review, system checks, and guidance.
• Review loan files and system data to validate information and support inquiries.
• Document research steps, decisions, and outcomes for audit and quality.
• Identify unclear steps or duplications and suggest workflow simplifications.
• Collaborate with Operations, Risk, Compliance and other teams on servicing tasks.
• Support reporting and data review for leadership and partners.

Skills

Attention to detail

Organizational skills

Data integrity

Communication skills

Excel

Deadline oriented

Independent worker

Education

High school diploma or equivalent

Tools

AFS

Amortization schedules

Job description

U.S. Bank is seeking a Loan Servicing Analysis and Support Processor to ensure accurate servicing of commercial loans. You will review loan documentation, validate system data, and document actions for bankers and partners, while following established procedures in a high-volume environment.

The role emphasizes attention to detail, organizational discipline, and clear communication to resolve discrepancies and improve processes across Operations, Risk, and Compliance.