Loan Servicing & Insurance Specialist

Socket.dev; West Jordan (UT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance with HSA

401(k) contribution 14.47%

PTO 18 days

12 paid holidays

Career growth

Paid training

Discounts on credit card interest

Discounts on mortgage loan fees

Other employee banking perks

Job summary

Socket.dev in West Jordan, Utah, is seeking a Loan Servicing Support specialist to provide servicing and support for consumer loans in our in-office setting.

The role handles insurance, payoff processing, and backend product servicing while supporting our mission: “We elevate our members' financial experience through best-in-class service and solutions.” The position involves working with insurance companies, dealerships, members and departments to ensure accurate records and timely responses to

Qualifications

• 1-2 years experience in auto insurance, dealerships, lending, titles, or Credit Union environments preferred.
• High School diploma or GED required.
• Proficient with standard office equipment and software.
• Working knowledge of Microsoft Word/Excel/Outlook.

Responsibilities

• Manage and complete all insurance and employee reports, including notices of changes in coverage and rates.
• Verify all collateral-secured loans have insurance, including CPI, and reconcile reports.
• Assist with back-end product cancellations, GAP submissions and benefit posting with insurers, dealerships, members, and LCC.
• Process and post consumer loan payoffs and assist with releasing the Credit Union’s security interest.
• Process and post indirect chargeback checks.
• Update and sign letters of guarantee requests.
• Assist with phone inquiries from branches, departments, and members, including escalation calls for consumer loans.
• Process loan marketing incentives.
• Quote Lease Payoffs to front line staff.
• Assist members with end-of-lease processes.
• Provide support to Title Clerks.
• Other duties as assigned.
• Understand and apply the Bank Secrecy Act.

Skills

Auto Insurance

Dealerships

Lending

Titles

Credit Union

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Socket.dev in West Jordan, Utah, is seeking a Loan Servicing Support specialist to provide servicing and support for consumer loans in our in-office setting.

The role handles insurance, payoff processing, and backend product servicing while supporting our mission: “We elevate our members' financial experience through best-in-class service and solutions.” The position involves working with insurance companies, dealerships, members and departments to ensure accurate records and timely responses to