Loan Sales & Tax Services Specialist

World Finance; Midland (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid time off

Volunteer time

Flexible schedule

Job summary

World Finance in Midland, TX is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax returns. The role requires daily outbound calling, in-person meetings, and closing loans to meet performance goals across sales, collections, tax services, and branch operations.

The position offers performance-based earnings with bonus opportunities, comprehensive benefits, and opportunities for advancement within a growing company.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Assist customers in person with loan applications, tax preparation, payments, and account questions.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Communication

Problem solving

Organizational skills

Data entry

Basic computer skills

Education

High school diploma or equivalent

Job description

World Finance in Midland, TX is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax returns. The role requires daily outbound calling, in-person meetings, and closing loans to meet performance goals across sales, collections, tax services, and branch operations.

The position offers performance-based earnings with bonus opportunities, comprehensive benefits, and opportunities for advancement within a growing company.