Loan Sales & Tax Services Rep — Growth & Bonuses

World Finance; Las Cruces (NM); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life insurance

Long-term disability

401(k) with company match

Paid holidays

Vacation time

Mental health support

Job summary

World Finance is hiring a Financial Services Representative in Las Cruces, NM to drive loan sales, manage past-due accounts, and prepare tax returns. This on-site role requires daily outbound calls, in-person customer meetings, and the ability to balance fast-paced workloads while meeting branch performance goals.

You will handle collections, assist with tax preparation, process payments, and document all activity in company systems, with opportunities for performance-based earnings through

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Basic computer skills and accurate data entry

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation; thrive in a high-volume, phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Communication skills

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

World Finance is hiring a Financial Services Representative in Las Cruces, NM to drive loan sales, manage past-due accounts, and prepare tax returns. This on-site role requires daily outbound calls, in-person customer meetings, and the ability to balance fast-paced workloads while meeting branch performance goals.

You will handle collections, assist with tax preparation, process payments, and document all activity in company systems, with opportunities for performance-based earnings through